Contact us
today for professional, friendly support you can trust. Located in
Suffolk County, NY, Our technical
support team is Microsoft and Cisco Certified. Email the specifics of
your situation, or fill out the online form below and someone will get back to you shortly.
Please be as specific as possible to receive a prompt response.
* Free
basic installation support provided for 90 days from date of purchase.
Advanced product configuration is not included in free basic installation
support. Please contact us for details.
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Telephone Sales
and Support: |
Monday |
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8:30AM - 5:30PM EST |
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Tuesday |
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8:30AM - 5:30PM EST |
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PHONE: (516) 214-0321 |
Wednesday |
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8:30AM - 5:30PM EST |
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FAX: (516) 882-7261 |
Thursday |
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8:30AM - 5:30PM EST |
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Friday |
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8:30AM - 5:30PM EST |
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Saturday |
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CLOSED |
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Sunday |
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CLOSED |
Email Pre-Sales & Technical Support:
If you
have a current wired or wireless network application, and need a reliable
solution, please fill out the
online form below, or email us at
support@gnswireless.com. Please
include as much information as possible, to receive the fastest response.
For
POINT-TO-POINT Bridging applications,
please include details of your link such as the following:
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 What
is the distance between your two locations? |
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Does
your two locations have clear, un-obstructed Line-of-Sight? |
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How
many users will be accessing the network at the remote location? |
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Will
you be using the wireless link for voice/video/file sharing? |
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For
link distances greater then 2 miles, we will need the
latitude/longitude of each location in order to conduct a path analysis. |
For
WIRELESS HOTSPOT setups, (including RV
Parks/Marinas/Campgrounds, or other outdoor venues, please email us a
overview image, or site layout, and provide the following information:
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What
is the address of the outdoor venue? |
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What
is the maximum distance you are trying to cover with Wi-Fi? |
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How
many concurrent users will be accessing the network? |
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Do
you plan on charging for internet access? |
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Do
you have power available at locations other then the main office? |
GNS will provide Configuration
Support for customers who have purchased Equipment from us only.
