UAG-4100 Hotspot/Service Gateway 802.11N (No Printer)

Manufacturer: ZyXel
Part #
MFG Part # UAG4100
Special Order
Availability In Stock
Price $799.00
UAG-4100 Wireless Hotspot Gateway, 200 Users, 802.11N
Product Info

UAG4100 offers 200 concurrent user support, with optional software upgrade to 300 total users.

High quality Internet service is no longer optional for hospitality businesses. It is a guest expectation and a key to customer satisfaction. Yet, providing satisfactory Internet access is not simply a matter of installing Ethernet cables and wireless access points where guests need them. Hospitality businesses need to address the issues of access management, regulation compliance, and providing sufficient bandwidth for an exploding amount of wireless mobile devices.

The ZyXEL UAG4100 Unified Access Gateway is a next-generation, all-in-one wireless hotspot/access gateway designed to fulfill the hospitality challenges of both today and tomorrow. In addition to account management, billing, and data retention capabilities, the UAG4100 offers premium features�like 802.11 a/b/g/n dual-radio Wi-Fi and a built-in WLAN controller�to deliver better scalability, capacity, and performance to fulfill tomorrow's guest access demands. The built-in WLAN controller can manage up to 16 APs, which makes the UAG4100 ideal for multi-room network deployments in smaller accommodation facilities like small hotels, hostels, or B&Bs (bread and breakfast). Used with the SP350E ticket printer, on the other hand, the UAG4100 is the perfect solution for single-location Wi-Fi hotspot deployments in hotel lobbies, restaurants, or caf�s.

Virtually everyone today has at least one wireless mobile device, like smartphones, tablets, and laptops computers. Yet, yesterday's hotspot gateways can no longer handle the exploding amount of wireless mobile devices that need Wi-Fi access. To satisfy this fast-growing demand, hospitality businesses need a solution that can provide greater Wi-Fi bandwidth, capacity and performance.

The ZyXEL UAG4100 is a next-generation wireless hotspot/access gateway that provides better performance, capacity, and service quality than other similar solutions. Its 802.11 a/b/g/n dual-radio (2.4 GHz and 5 GHz) design provides 2x the spectrum and 2x the bandwidth to accommodate a much larger amount of wireless devices. Its high performance hardware architecture can support 200 concurrent logins by default, and up to 300 concurrent logins via license upgrade. It also offers granular bandwidth management capabilities to enforce equal bandwidth sharing, avoid bandwidth abuse, and provide the service quality necessary to increase customer loyalty and attract new customers.


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10/100/1000 Mbps RJ-45 ports 4 x LAN, 1 x WAN
USB ports 2
Ticket printer support Yes (up to 10 printers)
System Capacity & Performance*1
Routing throughput (Mbps)*2 200
Concurrent logins (default/max.) 200/300
Max. concurrent sessions*3 40,000
DHCP pool size 4,096
WLAN Management
Built-in WLAN controller Yes
Managed AP number (default/max.) 8/16
Wireless Specifications
Standard compliance 802.11 a/b/g/n
Radio 2
Antennas 4 (detachable)
Wireless throughput (Mbps)*4 187 (2.4 GHz); 190 (5 GHz)
Max. output power (2.4 GHz) 802.11b: 12.5 dBm @ 11 Mbps
802.11g: 12 dBm @ 54 Mbps
802.11n: 12 dBm @ 20 MHz
802.11n: 13 dBm @ 40 MHz
Max. output power (5 GHz) 802.11a: 22.5 dBm @ 54 Mbps
802.11n: 23 dBm @ 20 MHz
802.11n: 23 dBm @ 40 MHz
Radio sensitivity (2.4 GHz) 802.11b: ≤ -90 dBm @ 11 Mbps
802.11g: ≤ -79 dBm @ 54 Mbps
802.11n: ≤ -72 dBm @ 20 MHz
802.11n: ≤ -70 dBm @ 40 MHz
Radio sensitivity (5 GHz) 802.11a: ≤ -79 dBm @ 54 Mbps
802.11n: ≤ -72 dBm @ 20 MHz
802.11n: ≤ -68 dBm @ 40 MHz
Power Requirements
Power input 12 V DC, 3 A max.
Max. power consumption (watt) 28
Physical Specifications
Item dimensions (WxDxH) (mm/in.) 272 x 171 x 36/10.71 x 6.73 x 1.42
Item weight (kg/lb.) 1.46/3.22
Package dimensions (WxDxH) (mm/in.) 416 x 247 x 71/16.38 x 9.72 x 2.80
Package weight (kg/lb.) 2.3/5.07
Included accessories
  • Power adapter
  • Rack mounting kit
  • Antenna
Environmental Specifications
Operating temperature 0°C to 40°C/32°F to 104°F
Storage temperature -30°C to 70°C/-22°F to 158°F
Operating humidity 10% to 90% (non-condensing)
Storage humidity 10% to 90% (non-condensing)
MTBF (hr) 497,644
EMC FCC Part 15 (Class B), CE EMC (Class B), C-Tick (Class B), BSMI
Safety LVD (EN60950-1), BSMI
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Add'l Info

The ZyXEL UAG4100 Unified Access Gateway is designed with advanced billing, user authentication, and access control features that help hospitality businesses manage guest accounts, block unauthorized access, and generate revenue with their Internet services. It gives hospitality businesses the flexibility to offer Wi-Fi access as a free service, a tiered service (premium when a purchase is made), or a paid service, depending on the preferred business model.

In addition to single-location Wi-Fi hotspot deployments, the ZyXEL UAG4100 Unified Access Gateway is also suitable for extended, multi-room network deployments in smaller accommodation facilities like small hotels, B&Bs and hostels. It features a built-in WLAN controller that helps small accommodation businesses extend the WLAN to multiple locations in the facility (guest rooms, dining areas, or even outdoors). The built-in WLAN controller supports 8 APs by default, and up to 16 APs via license upgrade. With a built-in WLAN controller, the UAG4100 helps reduce deployment costs by eliminating the need to purchase an extra WLAN controller and lowers maintenance time and effort by providing centralized management of all the APs in the network.

Many countries have data retention laws, like the EU Data Retention Directive (2006/24/EC), which require businesses to retain Internet usage records for a certain amount of time. Hospitality businesses need to comply with these data retention regulations to avoid legal fines and regulatory penalties; but this can become a significant burden for hospitality owners if they do not have the right equipment.

  • IEEE 802.11 a/b/g/n dual-radio (2.4 GHz and 5GHz) design
  • Supports 200 concurrent logins by default and up to 300 via license upgrade
  • Integrated account generator, Web-based authentication portal and billing system
  • Supports external RADIUS servers
  • Per account bandwidth management
  • SP350E Service Gateway Printer enables one-click account and billing generation
  • SMS ticketing with ViaNett protocol support
  • Built-in WLAN controller (supports 8 APs by default and up to 16 APs via license upgrade)
  • Facilitates compliance with data retention regulations

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